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PRIVACY AND SECURITY
We, Tamr Henna L.L.C, a limited liability company duly organized under the laws of the United Arab Emirates and operating under the Commercial License number (CN-2149532), with our registered office in Abu Dhabi, United Arab Emirates ("we," "us," "ours"), respect the privacy of all of our users and are committed to protecting the information collected through the Website.
When you use the Website or any Services, personal information about you may be collected in various ways.
WHAT TYPES OF PERSONAL DATA DO WE COLLECT?
When you interact with the Website, it may collect some information, such as "Personal Information," which is any information that can be used to directly or indirectly identify an individual.
The Website may also gather the information that does not directly identify you. The following is a list of the types of Personal Information about you that we may collect and process:
Information you submit on the Website by filling out forms, such as when you register for or subscribe to any Services, including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a contest or campaign, participate in a survey, or report a problem with the Website: data on identity, contact information, postal address, and email address;
Your correct date of birth, which we may require you to provide precisely to prevent you from accessing the Website if you are under the legal age to purchase products offered for sale on the Website;
Any information you provide while contacting us or sending us a letter;
Your name, email address, phone numbers, home address, shipping, and credit/debit card billing address(es) are all required to process an order placed with us.
Payment information (for example, credit card numbers or other payment information that you must provide to receive products you have ordered from us), connection data, and your taste and preferences; and Details of any transactions you conduct through the Website, including the placement of any orders by you,
Details about your visits to the Website, such as your computer's I.P. address, password information, page interaction information, traffic data, location data, weblogs, and other information about the resources you access.
In the My Account part of the Website, you can access and review your Personal Information.
If your Personal Information changed in any way or is mistakenly presented on the Website, you should update or correct it (as applicable) promptly by going to the My Account part of the Website or contacting our Customer Service as specified below.
WHY DO WE USE YOUR PERSONAL DATA?
The above-mentioned Personal Information is collected for the following purposes:
To allow us to process your orders and payments, to let you know the status of your order, to manage your account, and to serve your requests in general, for the performance of a contract to which the data subject is a party: to allow us to process your orders and payments, to let you know the status of your order, to manage your account, and to serve your requests in general,
Based on the consent of the data subject:
to send you our newsletters, as well as information about our products, special offers, or promotional offers that may be of interest to you, to further our legitimate interests:
To improve our understanding of your interests and concerns, to improve our knowledge of your use of our products, for our internal marketing and demographic studies: we may use your information to improve our Website design and products/services, as we believe it is also in our legitimate interest to better serve you and respond to your needs.
Because it is in our legitimate interest to preserve the security of our activity, we may use the information to secure our firm, our clients, and our Website against fraud, theft, or any other wrongdoing that may affect our procedure.
TO WHOM DO WE SHARE YOUR PERSONAL DATA?
The personal information you submit may be disclosed to a credit reference or fraud prevention organization, which may keep a record of it as allowed by law.
Personal information may also be shared on a need-to-know basis with other business divisions within our companies' purposes above.
Please be aware that if we are asked to share your Personal Information by any regulatory or government authority investigating any suspected behavior, we will be able to do so under applicable law.
Subject to your approval, we may also release your Personal Information to our carefully selected business partners or related firms for them to send you information that may be of interest to you.
If you no longer wish to receive such material, simply click the "UNSUBSCRIBE" link in our emails, set your settings in your My Account section, or contact our Customer Service as specified below, and they will assist you.
On a need-to-know basis, we may release Personal Information from time to time:
To our service providers, including our affiliates, who are asked to perform functions or provide services on our behalf, such as warehousing and delivery, marketing and advertising, data processing, software development, Website hosting and management, information technology, and office services, legal, accounting, audit, and other third-party service providers;
Furthermore, such service provider must not collect, use, or disclose personal information for any reason other than to perform such activities or provide services to us, or as otherwise permitted by law;
If we are required to disclose or share your personal data to enforce or apply the Terms and Conditions of our Website and other agreements, to allow us to pursue available remedies or limit the damages that we may sustain, or to protect our rights, property, safety or security, or that of our employees, agents, or other third parties, we will do so. This includes sharing information with other businesses and organizations to prevent fraud and lower credit risk.
TO WHOM ELSE DO WE DISCLOSE YOUR PERSONAL DATA?
In some cases, and for data hosting purposes, Personal Information we collect about you may be transferred to affiliates, service providers, and business partners located outside the UAE.
We've put adequate precautions with these data recipients by engaging in data transfer agreements with them. You can obtain a copy of such applicable protections by contacting us using the information provided below.
As described below, we utilize cookies and track I.P. addresses to improve our Services and enhance your experience.
Information from cookies may be used for the following purposes:
The I.P. address from which you access the Website, the type of browser and operating system you used to access the Website, the date and time of your access to the Website, the pages you visit, and the Internet address from which you reached our Website are all examples of traffic monitoring.
For statistical/analytical purposes, to identify recurring visits;
For example, anonymous tracking of online advertising engagement to track how many times a banner ad is displayed and how many times it is clicked.
To personalize or customize your experience on the Website, such as by greeting you by name;
For transactional uses, such as the sale of credit or debit cards;
To track your website usage so that we can communicate with you in the most appropriate way possible, such as sending you email communications about the portions of the Website that you visit most frequently or informing you about features of the Website that you have not seen before.
We may compile and disclose anonymous statistics on our users regarding numbers, traffic patterns, and related site information to third parties (such as advertising).
While some cookies help collect information that helps us improve your browsing experience, such as language preferences, remembering log-in information, or saving the contents of your shopping basket, others collect information about your behavior by saving your preferences as described above.
While functional cookies may be installed to make your visit to our Website more accessible, you can control how our cookies are used by adjusting your browser's privacy settings, which should include features that prevent your browser from storing or processing information already stored on the terminal unless you turn on the feature that allows such storage or processing.
Each browser has its own cookie management system; you can find information particular to your browser under the "help" menu, where you may learn how to set your preferences.
If you opt to disable cookies, we cannot guarantee that the Website will function properly. However, if cookies are not disabled, your experience on our Website will be substantially enhanced.
FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Personal information gathered for this policy will be kept only for as long as is required to fulfill our legal responsibilities or for the duration of your commercial relationship with us.
If legal action is taken, Personal Information may be kept until the activity is completed, including any potential appeal periods, and then destroyed or archived as permitted by law.
Your Personal Information will not be kept in a form that may be used to identify you for any longer than is reasonably necessary for us to achieve the purposes for which it was collected or processed or as required by relevant data retention regulations.
You may have the following rights, as per the applicable law:
RIGHT TO ACCESS
You have the right to ask us if we process your Personal Information and, if so, to seek access to it, including the categories of Personal Information handled, the purpose of the processing, and the recipients or groups of recipients.
RIGHT TO RECTIFY
You may be able to correct inaccuracies or omissions in your Personal Information.
RIGHT TO DELETE
You may be able to request that we delete your Personal Information.
RIGHT TO RESTRICT DATA PROCESSING
You may have the right to request that we restrict your personal information processing in certain circumstances.
RIGHT TO DATA PORTABILITY
You may have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, as well as the right to transmit that data to another entity if you have submitted it to us.
Right to disagree, as well as rights linked to computer-assisted decision-making
You may have the right to object to the processing of your Personal Information by us at any time, on grounds relating to your individual situation, and we may be compelled to stop processing your Personal Data.
Right to give directions on how your Personal Information should be stored, deleted, or disclosed after your death.
If the processing of your Personal Information is based on your consent, you have the right to withdraw any consent you previously granted to us at any time. The lawfulness of processing based on consent before its withdrawal is unaffected by the withdrawal of consent.
Don't hesitate to contact us by email at [email protected] or by phone from 10:00 a.m. to 6:00 p.m. (Saturday to Thursday), excluding public holidays, to enjoy these rights.
UPDATES TO THIS POLICY